… being more focused on helping than making the sale.

… being more focused on helping than making the sale.

Dear John,

Eileen and I were in your office in January. We were preparing to commit to your company for renovations to our house including removing our tile floors. When you better understood what the problem was you suggested that we hold off and you made some phone calls. You then had us contact Michael Barrels. I don’t know many people who would have done what you did … caring and helping.

It is six months later and Michael has succeeded in helping us. We thank you for being more focused on helping than making the sale. We fully intend to move ahead with you for our house renovation. Unfortunately, the coronavirus pandemic has us unsure of when to begin. In the meantime, Eileen and I would be pleased if you would accept this gift of wine and dinner at Flemming’s. (They also do take out)

Sincerely,

Georg W.